Updated September 4, 2017

In an effort to provide you the best experience when using Close Lumber services, Close Lumber online services collect information, both personally identifiable and non-personally identifiable. This information may be shared with or collected by third-parties for marketing purposes or analytic services.

 INFORMATION WE COLLECT

When making online purchases, personally-identifiable information must be collected to complete order requests. Collected information includes First and Last Name, Business Name, Address, Email Address, Phone Number, and any additional information a customer provides to Close Lumber. Additional information for online transactions may be collected, including Credit Card Number, Credit Card Expiration Date, Name on Card, and Security Code. This information will be securely provided to authorized third-party payment services, such as PayPal, to complete your transaction. This information may be retained by Close Lumber to simplify future usage of our services.

 When using Close Lumber online services, analytic information may also be collected. Information may include, but is not limited to, your geographical location (based on your IP Address), your IP address, device hardware you use to view our online services, how you interact with our online services, the frequency of usage of Close Lumber online services, and how you reached Close Lumber online services. Additionally, demographic data, such as age group and gender may be collected. This information may be shared with or collected by third-parties for marketing or analytic purposes. Details on how you may opt-out of the collection of analytic information is detailed below.

 HOW WE COLLECT INFORMATION

Information may be collected either by you providing the information to Close Lumber using an online form interface, or using web technologies such as cookies.

 USAGE OF FIRST-PARTY AND THIRD-PARTY COOKIES FOR ANALYTIC SERVICES

Close Lumber online services uses both first-party and third-party cookies to understand how online services are used and to improve our online services. Our services use Google Analytics to better understand various elements, such as how you interact with our online services, how you reached our online services, device hardware used to view our online services, and frequency of visits. In addition, Close Lumber implements the usage of third-party cookies from Google Advertising Services allowing for the collection of non-personally identifiable information about demographics and interests of users of Close Lumber online services. This information includes age groups, gender, and interests of users.  

Non-personally identifiable information collected for analytic purposes are not combined with personally identifiable information collected for the completion of online purchases. Information from referrers may also collected by Close Lumber, including search terms used to reach Close Lumber online services.

 OPTING OUT OF ANALYTIC SERVICES

You can opt-out of having analytic information collected about your usage of our services by installing the Google Analytics Opt-Out Add-on for your browser, available at https://tools.google.com/dlpage/gaoptout. In addition, you may also opt-out of the collection of demographic information, such as age group and gender, by opting out of Ads Personalization. This setting can be found in the Ads Settings of your Google Account. Please note that opting out of Google Analytics and Ads Personalization only excludes you from the collection of data for analytic services. Data collected for non-analytic reasons, such as data required for the fulfillment, payment, and shipment of orders placed online, as well as data provided to Close Lumber through online forms, is collected by Close Lumber regardless of the opt-out status of a user of Close Lumber online services.

 SECURITY MEASURES WE USE

Close Lumber online services use modern encryption and authentication technologies to ensure all information collected through our services are securely transferred to and from our servers. Web-based content traveling from and to our online services use modern Transport Layer Security. You can verify the usage of secure HTTP TLS technologies by viewing the URL of the webpage in your web browser. Secure pages start with “https:”.

 YOUR INFORMATION MAY BE SHARED WITH OTHER PARTIES

Information may be shared with authorized third parties for marketing purposes, analytics services, or payment services. Additionally, information may be provided to other parties when required by law enforcement, court order, or other government institutions. Close Lumber Company does not sell your information to other parties.

 THIS POLICY MAY BE UPDATED AT ANY TIME

This policy may be updated by Close Lumber at any time.